Privacy Policy

Effective Date: March 4, 2026

Last Updated: March 4, 2026

Welcome to Mt. Hope Christian Counseling Center. We are a Christian counseling practice located in Webb City, Missouri. Your privacy is very important to us. This privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.mthopechristiancounseling.com.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

Name
Email address
Phone number
Mailing address
Information submitted through contact forms
Appointment Requests
Counseling inquiries

B. Protected Health Information (PHI)

If you become a client, we may collect health-related information protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Any PHI is handled in accordance with applicable federal and Missouri law.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Date and time of visit
Cookies and usage data

2. How We Use Your Information

We may use your information to:

Respond to inquiries
Schedule appointments
Provide counseling services
Send administrative communications
Improve our website
Comply with legal and ethical obligations

We do not sell, rent, or trade your personal information.

3. Confidentiality and Christian Counseling Standards

As a Christian counseling practice, we are committed to maintaining confidentiality consistent with:

HIPAA
Missouri state counseling confidentiality laws
Applicable professional ethical standards

Information shared in counseling sessions is confidential except in circumstances required by law, including but not limited to:

Suspected abuse or neglect
Threats of harm to self or others
Court orders or legal requirements

You will receive a separate Notice of Privacy Practices if you become a client.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience and analyze site traffic. You may disable cookies in your browser settings, though some features of the site may not function properly. We may use third-party services (such as website analytics providers) that collect anonymous usage data.

5. Third-Party Services

Our website may contain links to third-party websites (e.g., online scheduling platforms, or payment processors). We are not responsible for the privacy practices of these third parties.

If we use secure payment processing, those transactions are encrypted and processed by third-party providers.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

If you are submitting sensitive information, we recommend using secure client portals rather than general email.

7. Your Rights (Missouri and Federal Law)

Depending on your relationship with us, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request restrictions on certain disclosures
Request confidential communications
File a complaint if you believe your privacy rights have been violated

HIPAA complaints may be filed with the U.S. Department of Health and Human Services.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with revised effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact:

Mt. Hope Christian Counseling Center

2830 Mount Hope Rd.

Webb City, MO 64870

Phone: (417) 624-9659

Email: counseling@mthope.church