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SMS TERMS & CONDITIONS

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SMS Terms & Conditions

Last Updated: October 5, 2026

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These SMS Terms & Conditions explain how text messaging works at Mt. Hope Christian Counseling Center. By opting in to receive text messages from us, you agree to these terms and to our Privacy Policy.

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1. Program Description

Mt. Hope Christian Counseling Center uses text messaging to send administrative messages to clients and prospective clients who have agreed to receive them. We do not send marketing or promotional text messages.

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2. Types of Messages

If you have opted in, you may receive text messages about:

  • Scheduling

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

Example message: "Hello, this is a reminder from Mt. Hope Christian Counseling Center about your upcoming appointment. Reply STOP to opt out of text messages at any time."

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3. Consent and Opt-In

You may opt in by checking the SMS consent box on an online form at www.mthopechristiancounseling.com and providing your mobile phone number. By checking the box, you give us your express consent to send text messages to that number.

Consent to receive text messages is optional. It is not required to receive counseling services or to schedule an appointment. If you do not wish to receive text messages, simply leave the consent box unchecked. We will still be glad to reach you by phone or email.

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4. Message Frequency

Message frequency varies depending on the type of communication. For example, you may receive up to 10 text messages per week related to a billing inquiry.

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5. Message and Data Rates

Message and data rates may apply, depending on your carrier and mobile plan. Please contact your wireless provider for details about your plan.

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6. How to Opt Out

You can stop receiving text messages at any time by replying STOP to any message. You will receive one final message confirming that you have been unsubscribed, and you will receive no further texts unless you opt in again. You may also call us at (417) 624-9659 or email counseling@mthope.church to be removed from our messaging list.

If you opt out of text messages, we may still contact you by phone or email about your care and appointments.

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7. How to Get Help

Reply HELP to any message for assistance, or contact us directly:

Phone: (417) 624-9659
Email: counseling@mthope.church
Mt. Hope Christian Counseling Center, 2830 Mount Hope Rd., Webb City, MO 64870

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8. Privacy and Confidentiality

Your mobile phone number and text messaging consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with the service providers and carriers needed to deliver our messages.

Text messages are not a fully secure form of communication, and they may be seen by anyone with access to your phone. To protect your privacy, we keep messages brief and administrative and do not include details of your counseling sessions. Please do not send sensitive personal or health information by text message. Use our secure client portal or call our office instead.

For more information about how we handle your information, please read our Privacy Policy.

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9. Not for Emergencies

Text messaging is not monitored for emergencies. If you are in crisis or believe you may be in danger, please call 911 or contact the Suicide and Crisis Lifeline by calling or texting 988.

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10. Carrier Disclaimer

Wireless carriers and the service providers we use are not liable for delayed or undelivered messages. Delivery of messages depends on your carrier and is not guaranteed.

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11. Changing Your Phone Number

If you change or give up your mobile number, please reply STOP from the old number or contact us so that we can update our records and your messages are not sent to someone else.

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12. Changes to These Terms

We may update these SMS Terms & Conditions from time to time. Updates will be posted on this page with a revised date. Continuing to receive text messages after changes are posted means you accept the updated terms.

 

13. Summary of Messaging Terms

  • Message and data rates may apply.

  • Message frequency varies.

  • Reply STOP to opt out at any time.

  • Reply HELP for assistance.

  • Consent is not required to receive services.

  • each other.

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